By Took my photo, saved on my desktop, attached to check in document on the first try. I have tried 15 different photos. Norwegian Cruise Line | My NCL App. then went to do his, no luck at all, many tries. A weeklong cruise to Alaska with NCL starts as low as $399 per person and includes meals in three different dining rooms, the buffet, and 24-hour pub fare, and daily entertainment. Cruises less than 6 days will earn $50 for their cruise. NCL's computer software leaves much to be desired almost like using Commodore 64 equipment. Do I need to check in online if I purchased EarlyBird Check-In? You can plan a different restaurant for every day of the week. My husband took a professional looking photo - I bet they'll retake his too. We did our check in this morning. I may have not included some of the poses as they were even better than the above. Find the tab in blue at the top of the page marked 'Get Ready For Your Cruise' and underneath this you can select the second option 'Online Check-In' from the drop down menu. Automation Support Desk at 1-866-625-1160. Can I use the app when I go off the ship, for example on an excursion? Click to reveal NCL told me I had a hat on. What about other members in my party that are denied boarding? You will be able to leave a comment after signing in. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Call us at the number below to speak with our customer care: 1.866.234.7350 or WE'LL CALL YOU Hours of Operation Mon-Fri: 8am - Midnight ET Sat-Sun: 9am - 9pm ET Contact a Specific Department Expand All Reservations Gift Cards Gifts & More For some reason, NCL sis not send an email that you could now get a check in time by editing. You're not doing anything wrong, it must be the website. Same issue each time. The Norwegian Cruise Line app is now available on all ships! I printed my tickets yesterday and didn't see anything specific to the extra on board amenities. And am I the only person who could give a ( ) if my picture uploads when they can very easily do it at the port for me? Just booked a cruise tonight and wanted to finish checking in. Powered by Invision Community. Vacation time website issues - I hate that when that happens ! If you booked through a travel agent, or never logged in before, create an account. Has anyone else experienced this problem? Explore & Plan adventures at each port. Edocs are not available to download as check in is not complete. Share your form with others The Cruise Norwegian App will work automatically when you connect to the ships wi-fi when you board the ship. Besides, Chrome is the worlds most popular browser. I do the check-in and get the message "Check-In for XXXX is now complete." but there is no button. So,,, with our check-in complete by watching the video, we got our edocs today. 25422881. Make a payment and confirm your reservation. By We leave on Aug 25 and a lot of people are having issues. . My husband kept trying every hour or so and at one point it just worked. That is technically "next day" they were posted. Failure to show eDocs at embarkation will result in long wait times at the port. that's because you spent so much time trying to print your quadruple Queens Diamond Jubilee luggage tags. Have fun with it - they're going to retake your photo anyway! Step by Step How to Check In on the Norwegian (NCL) App Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. Pre-pandemic, as soon as they get to a zero count on the prior cruise and turned over the ship to the next cruise, they are ready to board. In the past, the check-in agent was only really interested in getting your reservation number so that they could scan your passport and credit card. By Most common reasons why your Norwegian Cruise Line (NCL) app is not working Connection issues Wi-fi or mobile data isn't working properly You're on low data mode for an app that requires higher data usage You're using a VPN service Compatibility issues The app does not work with your phone model The app hasn't been updated in awhile The message I get says that the photo is not of good. . Learn what to expect at the pier and how weve enhanced Online Check-In to expedite the boarding process and maximize your vacation time. with your password information. Do you have anything bundled (e.g., hotel), with your cruise? Print a copy or save a screen grab from your phone containing guest name, terminal arrival time, ship, stateroom and bar code. Click here to reload the page in order to enable certain features. This is a flat rate to supported countries. Sailing on15-Sep on Epic from Rome. Your IP: My status is still in the less expensive metals but nevertheless I was offered the same arrival times as shown in that screenshot. I opened a chat session on the NCL website and they were able to fix the problem. Contact Norwegian Cruise Line Services | Packages, Cruise Deals Key Features Include: Retrieve reservation details, view your E-docs, prepare and save time boarding with mobile check-in, and. We had no problems with getting our photos accepted. It's bad enough that I have to fire up *ugh* IE if I want to do anything on My NCL. We have exactly the same problem. Mine was an 8 section form starting with Personal data - ending with Ticket Contract, As I filled out each section at the bottom right was a button to SAVE & Continue. Special assistance. New Orleans. #1. Same issue here - I just chatted with a NCL rep - was told to go by the time on the edocs/boarding passthat I downloaded and not to worry about what online check in shows now. Watch the Required Safety Video in advance to avoid large crowd gathering onboard. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. The dog was just too darn cute! Add Cruise Critic's Community Forums to your iPhone's Home Screen! This morning my check in status had reverted to 86%. Are you using NCL air and/or transfers? Even after fully completing the checkin process I was unable to print the e-docs. Not able to complete check in - Norwegian Cruise Line - Cruise Critic Make dinner reservations. On 8/25/2021 at 8:30 AM, Nataly1982 said: 19952023, The Independent Traveler, Inc. We have exactly the same problem. Posted August 16, 2019. I was hoping after the tests come back we could board. Click to edit the Health and Safety portion. Thank you for choosing Norwegian. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog. Luggage storage is not available. To me it is not an acknowledgment of attending Muster, just confirming you "have watched the Health & Safety Video and understand and accept all of the conditions for safe sailing in the video". This number can be found on top of the screen in the light grey box in the contacts tab of the Phone and Messenger Package. International number: 011, the country code and number. For reservations made before February 3, 2017, present your keycard in the Internet caf to receive your free Internet minutes. Norwegian Online Check In! Can I place calls and send messages to another guest on the ship? Ncl advance guest registration: Fill out & sign online | DocHub This may mean different protocols from ship to ship based on local requirements. If you miss the ship at its scheduled U.S. departure port and need to travel outside the U.S. to meet the ship, a passport would be required to travel internationally by air. It's time to check-in for your cruise, which means you are just a few weeks away from being welcomed onboard the Disney Wonder. Today is T-21 and Iattempted to complete last section (7-Health&safety)with no success. If your data can contain all missing values, you may want to check this before doing a calculation on it or trying to plot it: Iregistered with external covid tester (got email with QR code), selected arrival time, watched video but when Ihit Save&Continue nothing happens. My mother, son and I are booked on the Jewel sailing out of Houston. Sailing on15-Sep on Epic from Rome. We went for the 10-1030. Spent two hours on just getting her checked in, since tech support does not work on the weekends. Works on just about anything with computer stuff. Performance & security by Cloudflare. I am hoping the operator I spoke with does not know what she is talking about and we will receive what we paid for once on board. 3 hours trying to get them to accept picture. Don't have all the info needed SAVE & Continue and come back when you do. Don't Lose Your Reservation! Amazing places deserve to be shared with others - why not Write a Review! It can hold up to 4,200 guests. You can come back to this step on the. Book Shore Excursions. Powered by Invision Community. Phone NCL and ask them what is causing the problem. Example 1. If the option to check in online is not available to you within 48 hours before departure, then you will need to check in at the airport. Norwegian Cruise Line strongly recommends all guests to obtain a passport for their cruise vacation for the following reasons:. Ah okay - I thought might have been because I had an international number from Ireland there first (accidentally mixed up contact info with something I had booked a few years ago). Check In - Library Bookings - Newcastle University Upload. $7 USD for 2 guests (up to 4 bags) $10 USD for 3 guests. $5 USD for each additional piece. Yes, once you purchase a Phone and Messenger package, you can make an unlimited number of calls and messages to other guests with the package for one flat rate. I too had to call tech support to release my cruise documents. SMS ticket Once you've checked in, you can scan the barcode on your digital boarding pass at security screening and boarding. We still hadto selecta check-in time when finishing online check-in. For whatever reason NCL.com won't keep my phone number in the personal information page. Cruise Norwegian - NCL - Apps on Google Play Did you read them the same way it? I booked the cruise last November when I received a promotion from NCL offering a package called "Bundle and Hotel".The package included one night hotel, transportation and a number of on board amenities such as meals, pictures, wine, strawberries etc. Click here to reload the page in order to enable certain features. Flight Information: Provide airline details and purchase transfers to the pier and back to the airport. Dining on offer - Exclusive Dining Offer. So often, when something does not work right, a reboot fixes it. Track your onboard purchases throughout your vacation. Then when we got to the pier they took new ones anyway. The Phone and Messenger package is valid for your entire cruise. Make a mistake you can return and EDIT data for each section, One curious note are you the cruise contract holder (LEAD person) of record filling out, the forms. Thank you all. Once onboard, access Daily Activities and continue to book dining, shore Port security will check eDocs for this information along with passport/identification to allow entry to the port. Online Check-in | Norwegian Can't go back and check until 3 weeks prior. Amazing places deserve to be shared with others - why not Write a Review! You will be able to leave a comment after signing in. If we can't locate your reservation, just call your booking agent or Norwegian's Automation Support Desk at 1.866.625.1160. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Powered by Invision Community. NCL really doesn't specify any "rules" like Royal. Website has started working this afternoon - so happy!!! It says you will only be allowed to enter the terminal at your selected time. When all 8 sections are fully filled out you can print out your eDocs. On my PC , it's fine, or at least it was. A function must be used. Why do they need a friggen picture!!!! We did many pictures, logged in and logged out. So,,, if you show up at 10:30, boarding should have already started by the time you get out of the process. However, permission by a parent or guardian in the same stateroom can be granted through their mobile app. A direct check [eg: x.eq.NaN ] will not work. I called CSalready and the they advised its an IT glitch which should get fixed in 24-48 hrs. A week later and I still can't access my booking :-(. Are you using Chrome, perhaps? Get To Know My NCL - Norwegian Cruise Line Features Include: Overall Preview and book Shore Excursions Preview restaurants and make dining reservations Yup. I know I put it in right the first time because of pain of getting my brother's address. No I do not have any bundles, just show reservations. I'm having the same issue for my cruise oct 17. 618. If we cant locate your reservation, just call your booking agent or Norwegian's Automation Support Desk at 1.866.625.1160. With the printed eDocs paperwork any required missing data can be added at the timeof registration. Departure in 5 Days!!! I encountered a similar situation recently and realized that my photos were not in the correct format. The winner!!!! Cruise Lines have gone that way in so many areas. In our case, the cruise before us is a Media/PR and VIP cruise, so they should be able get those people off quickly. All fields required. If you are experiencing issues with the Cruise Norwegian App, please contact the Internet Caf Manager for assistance. Called NCL support, my picture was indeed there, his not. LOL ! Check-in and boarding. Reserve your seats at award-winning entertainment. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. Today is T-21. 11 Things to Know About the Cruise Norwegian App I contacted tech support for my September 13 cruise. Call and message guests onboard through the app, including Group Chat*. Just checked today, they had all three of us living at same address. Copyright 19952023 The Independent Traveler, Inc. The Norwegian Bliss is part of their Breakaway Plus line of ships, the biggest ships in their fleet. Momofpuppy, August 6, 2022 in Norwegian Cruise Line. Then again I might just be in stupid mode, that does happen at times. There are no requests for vaccine cards or any other information other than selection of your check-in time and acknowledgement that you have now attended Muster. Why is nothing easy anymore, too darn much technology, not just right!!!!!!! Probably. Or did they just not update that language? Did your online registration show 100% completed after acknowledging muster drill and choosing embarkation time? Posted August 30, 2021. Departure in 5 Days!!! A couple hours later and all it back to the way it was. 19952023, The Independent Traveler, Inc. Q&A: Cruise Insurance with Steve Dasseos of the TripInsuranceStore.com - Summer Session '23, ANNOUNCEMENT: Regent Seven Seas Cruises 2025-2026 Voyage Collection Debut. Does this have to be complete to pick your check in time?? This website is using a security service to protect itself from online attacks. Reserve an arrival time to check-in at the pier. We are brining our passports. When I try to upload my photos while checking | planDisney I logged in about 20 minutes ago on my laptop with no problem. staceycs, July 2, 2014 in Norwegian Cruise Line. @BirdTravelsfrom our e-docs, it makes it seem like we still won't be able to board the ship until 12pm. I also posted on NCL's Facebook page about it. While the late evening quiet computer time hours would seem to be the best time to do this - NCL, frequently does major computer maintenance after midnight Eastern Time causing the 404 - 505. Hopefully that will work for you - it did for us. Click here to reload the page in order to enable certain features. But we use our Royal photos to complete our NCL check in (e.g., forward facing picture, solid light background, etc.). Watch on New health and safety steps added to Online Check-In will significantly cut down processing time at the pier. Click here to reload the page in order to enable certain features. I contacted tech support for my September 13 cruise. Add Cruise Critic's Community Forums to your iPhone's Home Screen! No because I do not use second rate browsers like Chrome or Safari or third rate computers like anything Apple. Now just waiting to see if they accept any of the upgrade bids I submitted. To find out more, please. Cruise Norwegian app not working? Cruise Norwegian - NCL on the App Store Need Help With Your Reservation? Whom do I contact if I have a question or difficulties with the Cruise Norwegian App? If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure Preview restaurants and make dining reservations, Preview onboard entertainment, bars & lounges, spa treatments, shopping, Vacation summary, view itinerary and onboard reservation details, Check your Latitude Rewards points and learn about tier benefits, Purchase onboard gifts including wine, flowers and treats, Check in online and save time at the pier, On the day of departure, access your E-Docs and directions to the pier, Review your account and track onboard purchases, Get a daily schedule of whats happening on the ship, Review helpful disembarkation information including immigration and Easy Walk-off details, Call and message guests on board including Group Chat*. I'm sorry if this has been addressed, what happens if you test positive? Please enable Cookies and reload the page. I called CSalready and the they advised its an IT glitch which should get fixed in 24-48 hrs. I booked this cruise in January and started the check in process. Experience a much faster, more seamless boarding process when you complete all required steps listed below. I might try clearing my cache also to see if that helps. Answer "yes" to "Do you currently have a cruise reservation?". Use this phone number during the cruise to make, receive phone calls, and messages. I'm kidding, I know I'm still beautiful. Next time I might try uploading a photo of our dog and see if it gets accepted. It can cost up to $35 per day. I just booked the Epic on september 5th. Reset Password - Norwegian Cruise Line Once youve booked your Norwegian cruise, "Register" for an account or "Log In to My NCL" to explore and plan all of the wonderful things you can do every night of your vacation. That is because Chrome is a non-complaint browser. 03. Powered by Invision Community. Start customizing your vacation by logging in to My NCL or download the Cruise Norwegian App. that was brought over from the old country on the Ancient Mariner ! I too called NCL and was told not to worry about it, they were working on it. The current rate for off-ship calling is 0.79 cents (U.S. $) per minute. You can email the site owner to let them know you were blocked. Today is T-21 and Iattempted to complete last section (7-Health&safety)with no success. Unfortunately I don't know if anyone can help you without you putting your phone number on here so someone could check what you are entering. Then I went back to the first picture and all of a sudden it was accepted. Online Check In - Norwegian Cruise Line - CruiseDirect.com
